Privacy Policy

Introduction

London Financial Studies understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.londonfs.com/ (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and you will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Information About Us

Our Site is owned and operated by London Financial Studies (“We/Us/Our”), a limited company registered in England under company number 3340278, whose registered address is 34 Curlew Street, Butlers Wharf, London SE1 2ND, United Kingdom.

Our VAT number is 701669835.

2. Your Rights

As a data subject, you have the following rights under the General Data Protection Regulation (“GDPR”), which this Policy and Our use of personal data have been designed to uphold:

• The right to be informed about Our collection and use of personal data;
• The right of access to the personal data We hold about you;
• The right to rectification if any personal data We hold about you is inaccurate or incomplete;
• The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 5);
• The right to restrict the processing of your personal data;
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
• The right to object to Us using your personal data for particular purposes; and
• Rights with respect to automated decision making and profiling.

If you have any questions about how We use your personal data, which are not answered here, or if you want to exercise your rights, or if you have any cause for complaint about Our use of your personal data, please contact Us by email at webmaster@londonfs.com, by telephone on +44 (0) 207 378 1050, or by post at 34 Curlew Street, Butlers Wharf, London SE1 2ND, United Kingdom. We will do Our best to solve the problem for you.

If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

3. What Data Do We Collect?

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see Our Cookie Policy):

• Name, gender, job title, e-mail addresses, telephone numbers, business/company name and Tax registration number, where applicable;
• Demographic information such as country, postal address, preferences and interests; and
• IP address, web browser type and version, operating system, a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.

4. How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of either a contract with you or with your employer, or because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

• Providing and managing your Account;
• Providing and managing your access to Our Site;
• Personalising and tailoring your experience on Our Site and Our products and services for you;
• Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);
• Replying to emails and/or enquiries – submitted via any other communication channels such as telephone, post, on-line chat and/or forums, social media channels etc. – from you;
• Supplying you with news and emails that you have opted into (you may unsubscribe or opt-out at any time by using the links provided in Our emails);
• Market research; and
• Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, post and/or via social media channels with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third parties (including Google Inc., Wistia Inc., Sage Pay Europe Limited, YouTube, SoundCloud, Tawk.to and LinkedIn Corp.) whose content appears on Our Site may use third party Cookies, as detailed in our Cookies Policy. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

5. How Long Do We Keep Your Personal Data?

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above in section 4, and/or for as long as We have your permission to keep it.

Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

In order to secure and protect your data We maintain in place: internal information security and data protection policies; strong internal / external network security infrastructure; virus and malware protections; firewalls; data encryption routines; regular software and security updates; secure backups and physical storage of data utilising GDPR compliant providers.

7. Do We Share Your Data?

We do not sell or otherwise disclose the personal data We collect about you, except as described here.

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

8. How Can You Control Your Data?

In addition to your rights set out in section 2, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

9. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at webmaster@londonfs.com, or using the contact details above in section 2.

10. Cookies Notice

Our Site uses Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services (for more information, see Our Cookie Policy). This may include Cookies of media and advertising partners that are being placed on your machine when visiting Our Site. Please visit Our partners’ websites for information on their privacy and cookie policy.

A cookie is a small text file placed on your computer or device by Our Site to collect information when you visit certain parts and/or when you use certain features of Our Site.

For more information about Cookies and how to stop Cookies being installed visit the following website: http://www.allaboutcookies.org.

11. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated in May 2018.